Notification And Alert Controls

Your Alerts. Your Choices.

Choose the events, recipients, timing, and communication channels that fit the way your business works.

On This Page · 20 Capabilities

Notification And Alert Controls

Included Capabilities

Manage business notifications from one administration page instead of searching across separate workflows.

Each event has its own setting so your choices reflect how your business actually operates.

Enable the alerts you need and disable those that do not help your team.

Send an enabled alert by email when the message benefits from detail and a lasting reference.

Choose SMS when a concise message is the best way to reach the recipient.

Use both email and SMS when the event calls for a detailed record and prompt attention.

Manage the events that keep customers informed about accounts, orders, and appointments.

Choose the notices that owners and managers receive about work and business concerns.

Configure assignment and appointment messages for the people delivering your services.

Direct internal notices to the staff members responsible for the event.

Choose when reminders are sent relative to the pickup, appointment, or follow-up.

Distinguish urgent issues from routine updates so the delivery approach matches their importance.

Keep routine reminders within appropriate hours for your business and recipients.

Allow critical alerts to reach the responsible people promptly.

Adjust template wording so messages sound like your business and explain the next step clearly.

Preview and test a configured message before relying on it for everyday use.

Review notification records to understand what was sent and to whom.

Identify unsuccessful notifications and decide on the appropriate follow-up.

Choose where your business uses a personal send action and where event-based delivery helps.

Google review requests remain push-button controlled until you explicitly enable the automation checkbox.