AIXE: Your AI-Enabled Business
Talk To Your Business Through AI
Let your authorized AI assistant help manage customers, products, complete invoices, payments, packing, delivery vendors, communication, and business concerns. Ask a question, review the details, and put your website to work.
Explore This CapabilityOn This Page · 60 Capabilities
- AI-Assisted Product Discovery
- AI-Assisted Customer Accounts
- AI-Assisted Ordering
- Order Tracking And Cancellation
- Search Personal Order History
- AI-Assisted Customer Service
- Find The Right Customer
- Create And Update Customer Profiles
- Remove Customer Access
- Search Products And Inventory
- Manage Products And Prices
- Manage Product Photographs
- Start An Order Before Choosing Products
- Create An Order In One Step
- Find Invoices Quickly
- See The Entire Order
- Update Order Details
- Adjust Products And Quantities
- Complete And Confirm An Order
- Set The Status You Need
- Add Internal Notes
- Review Order Activity
- Record Payments
- Record Refund Transactions
- Review The Payment Ledger
- Correct Payment Details
- Review The Fulfillment List
- Start A Packing Session
- Check Every Packed Item
- Save Package And Pickup Instructions
- Finalize And Notify The Customer
- Keep Packing History
- Manage Delivery Vendors
- Assign And Notify A Delivery Vendor
- Review Delivery Assignments
- Resend A Pickup Request Deliberately
- See A Business Dashboard Summary
- Ask Sales Questions
- Explore Sales Breakdowns
- Maintain Business Hours And Delivery Areas
- Manage Administrator Access
- Review Notifications Of Concern
- Configure Outgoing Email
- Choose Customer Search Limits
- Send Customer Messages
- Immediate Email Delivery
- Keep Saved Work Intact
- Control Notifications For Edits
- AI Service Booking
- AI Provider Assignment And Scheduling
- AI Provider Task Updates
- AI Notification Preferences
- AI Review And NOC Summaries
- A Website AI Can Understand
- Role-Based Access
- Private Business Information Stays Private
- Protection Against Duplicate Actions
- Protection Against Conflicting Edits
- Clear Results And Human Approval
- Things You Can Ask
AIXE: Your AI-Enabled Business
Help Customers Through AI
AI-Assisted Product Discovery
Customers can ask about treats, prices, ingredients, availability, and delivery areas, then choose products that fit their occasion.
AI-Assisted Customer Accounts
Customers can create an account, update their contact information, manage their password, and access their own order history through an authorized assistant.
AI-Assisted Ordering
An assistant can help assemble an order, review the products and quantities, choose pickup or delivery, and place the order with the customer’s approval.
Order Tracking And Cancellation
Customers can check their order status and cancel eligible orders through their authorized assistant.
Search Personal Order History
Customers can find their own orders by invoice number, text, or date range. Text and dates work independently or together.
AI-Assisted Customer Service
Connect customer questions to useful business information and approved communications without losing the context of their order.
AIXE: Your AI-Enabled Business
Manage Customers And Products
Find The Right Customer
Search by full name, email address, or phone number. Customer choices load when a search is requested, keeping selection focused on the person you need.
Create And Update Customer Profiles
Create customer accounts on their behalf and maintain contact information, addresses, and account access through an authorized assistant.
Remove Customer Access
Remove a customer’s account access while preserving their invoices and business history.
Search Products And Inventory
Find products by name, SKU, or category and check whether they are active, available, and in stock.
Manage Products And Prices
Create and maintain products, prices, descriptions, ingredients, availability, and quantities on hand.
Manage Product Photographs
Upload and remove product photographs, choose a primary image, and update image descriptions and display order.
AIXE: Your AI-Enabled Business
Build And Manage Complete Orders
Start An Order Before Choosing Products
Save the customer, pickup or delivery choice, requested date and time, and instructions before selecting the products.
Create An Order In One Step
Provide the customer, fulfillment details, and product quantities together when the complete order is already known.
Find Invoices Quickly
Search orders using one text query, a date range, or both. Find unpaid balances, specific statuses, customers, and products without losing access to the remaining matches.
See The Entire Order
Review the invoice header, linked customer, items, payments, balance, notes, packing progress, and delivery assignment in one complete order view.
Update Order Details
Change the linked customer, fulfillment method, timing, and instructions. Refresh customer details on the invoice when needed.
Adjust Products And Quantities
Add, change, or remove individual invoice items, or save the complete product selection together. Totals and balances stay aligned with the changes.
Complete And Confirm An Order
Review the saved order and finish it through the same business rules used by the website. Its confirmation email is attempted immediately after the order is saved.
Set The Status You Need
Set an order’s status directly, including moving it backward or reopening it. Clear status descriptions explain each stage, and pickup or delivery choices remain consistent.
Add Internal Notes
Append notes for the business team while keeping earlier notes and order history available.
Review Order Activity
Search the order’s activity by text, type, or date to understand what changed and follow its progress.
AIXE: Your AI-Enabled Business
Keep Payments And Refunds Clear
Record Payments
Record a payment amount, date, method, reference, and note against an invoice. These entries record payments handled by your business.
Record Refund Transactions
Record refunds as negative payment transactions with an explanation, keeping the original payments in the history.
Review The Payment Ledger
See individual transactions, receipts, refunds, net collected, remaining balance, and any overpayment credit.
Correct Payment Details
Update a payment’s date, method, reference, or note. Recorded amounts remain permanent; a separate transaction makes a financial correction.
AIXE: Your AI-Enabled Business
Pack Orders And Arrange Delivery
Review The Fulfillment List
Find orders awaiting preparation or already being packed, with the customer, invoice number, balance, total quantity, and packing progress visible.
Start A Packing Session
Begin packing an order and give every item a clear place on the checklist.
Check Every Packed Item
Mark each line when its full quantity has been packed, or clear the check before finalization. Quantity changes require the affected item to be checked again.
Save Package And Pickup Instructions
Record how the order is packaged and add collection instructions for the customer or delivery vendor.
Finalize And Notify The Customer
Confirm that every current item is packed, mark the order Ready For Pickup or Ready For Delivery, and attempt the customer notification immediately.
Keep Packing History
Review earlier packing sessions and their delivery details when an order has been reopened or handled more than once.
Manage Delivery Vendors
Create and update delivery-vendor names, email addresses, phone numbers, and availability. Deactivate vendors with assignment history while preserving past deliveries.
Assign And Notify A Delivery Vendor
Choose a vendor for a packaged delivery order and send the pickup request with the business collection address, customer name, delivery address, phone number, and package instructions.
Review Delivery Assignments
Find saved vendor assignments and see who was contacted and the notification outcome. An email being sent does not mean the vendor has accepted the delivery.
Resend A Pickup Request Deliberately
Request another immediate vendor notification when needed. Repeating the same submitted request does not send another message.
AIXE: Your AI-Enabled Business
Run The Business Through AI
See A Business Dashboard Summary
Ask for order counts by stage, open concerns, email-related concerns, and links to the business tools that need attention.
Ask Sales Questions
Review sales, receipts, refunds, outstanding balances, and average order value for a selected reporting period.
Explore Sales Breakdowns
Compare sales by product, customer, day, or month, and include products with no sales when you need a complete product view.
Maintain Business Hours And Delivery Areas
Keep business contact information, weekly hours, pickup and delivery settings, and service areas current.
Manage Administrator Access
Create, update, or remove administrator access while protecting the account in use and retaining at least one active administrator.
Review Notifications Of Concern
Search system concerns by text, source, severity, status, or date. Open the details, mark a concern resolved, or reopen it for further attention.
Configure Outgoing Email
Manage the shared outgoing email settings used by business notifications. Saved passwords stay private and are never returned in a settings read.
Choose Customer Search Limits
Set how many customer matches are displayed at once. All matches remain reachable when there are more results than one response can show.
AIXE: Your AI-Enabled Business
Communicate With Confidence
Send Customer Messages
Send an approved message directly to a selected customer through the shared email service.
Immediate Email Delivery
Email is attempted during the requested action. If sending fails, the error is logged for the administrator on the NOC board. There is no email queue or automatic retry.
Keep Saved Work Intact
An email failure does not undo a saved order, payment, or delivery assignment. The business result and notification outcome remain clear.
Control Notifications For Edits
Choose whether an order-header or item edit should notify the customer. A status-only correction does not automatically send an email.
AIXE: Your AI-Enabled Business
Coordinate Service Work
AI Service Booking
Customers can ask an assistant to help select services, provide a location, and arrange a service request.
AI Provider Assignment And Scheduling
Owners can coordinate provider assignments and scheduling with an assistant that understands the business workflow.
AI Provider Task Updates
Service providers can review assigned work and update task progress through their authorized AI access.
AI Notification Preferences
Use AI assistance to review notification preferences and configure the events and channels your team uses.
AI Review And NOC Summaries
Ask for a summary of customer feedback or the business concerns that need attention.
AIXE: Your AI-Enabled Business
Understand And Control AI Actions
A Website AI Can Understand
Your website describes its capabilities, required information, business rules, and outcomes so an assistant can understand how to carry out a request.
Role-Based Access
Public information, customer accounts, and owner management actions have distinct access rules. Customers only receive their own order information.
Private Business Information Stays Private
Internal notes, staff activity, delivery-vendor details, private payment notes, and system diagnostics remain outside customer-facing order responses.
Protection Against Duplicate Actions
Repeating the same submitted action does not create another payment, duplicate saved work, or send another notification.
Protection Against Conflicting Edits
If someone changes a record after it was read, the assistant must review the current information before saving over it.
Clear Results And Human Approval
People stay involved in approving the work they request. Clear results let the assistant distinguish a completed action, a failed email, and an outcome that needs review.
Things You Can Ask
Ask “Which orders are ready to pack?”, “How much is still owed on this invoice?”, “Send the pickup request to our delivery vendor,” or “Show me the open concerns.”